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Returns - United States and Territories
 
Every item is 100% guaranteed! If you are not completely satisfied with your purchase, simply return it within 60 days of the shipping date, and we will gladly exchange or issue a credit/refund original form of payment. The shipping and processing charges are not refundable. If item(s) are returned, cancelled or exchanged bringing your merchandise total below the offer's qualifying level, the value of the offer will be deducted from your total refund. To ensure proper handling of your return please use the following guidelines:

1. Use the original package in which the merchandise was shipped.
2. Include the return form from the bottom of your invoice which includes the barcode.
Be sure to keep the top portion of your invoice for your records.
3. Affix the postage paid merchandise return label from page 2 of your invoice to the package.
4. Leave it with your mail carrier or take it to the post office. 
5. A $7.95 return shipment and processing fee is automatically deducted from your merchandise credit.
6. Send the package to the address below: 
 
Newgistics Hebron
Ulla Popken Returns Department
1200 Worldwide Blvd Suite A
Hebron, KY 41048

 

Returns and Exchanges - Canada

 
Every item is 100% guaranteed! If you are not completely satisfied with your purchase, simply return it within 60 days of the shipping date, and we will gladly exchange or issue a credit/refund original form of payment. The shipping and processing charges are not refundable. If item(s) are returned, cancelled or exchanged bringing your merchandise total below the offer's qualifying level, the value of the offer will be deducted from your total refund. To ensure proper handling of your return please use the following guidelines: 

1. Use the original package in which the merchandise was shipped. 
2. Include the return form from the bottom of your invoice which includes the barcode.
Be sure to keep the top portion of your invoice for your records.
3. Select the carrier of your choice (all return shipping for Canada must be paid by customer).
4. Keep a copy of the return shipping receipt and tracking # for your personal records.
5. Send the package to the address below: 
 
Newgistics Hebron
Ulla Popken Returns Department
1200 Worldwide Blvd Suite A
Hebron, KY 41048
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